FAQ

Frequently Asked Questions

1. What payment methods do you accept?

We accept PayPal and Bank Transfer.

2. How can I pay with PayPal?

Choose PayPal at checkout and pay securely using your PayPal balance or linked bank account.

3. How can I pay by bank transfer?

Select Bank Transfer at checkout. We will send you bank details. After payment, please send proof via email or WhatsApp.

4. Which countries do you ship to?

We ship to USA, Canada, UAE, Saudi Arabia, Qatar, and Kuwait.

5. How long does shipping take?

All orders ship via DHL Official with delivery time from 2 to 7 business days, depending on the destination.

6. Is shipping free?

We offer free shipping on all orders via DHL.

7. Will I get a tracking number?

Yes, tracking number will be sent to you after shipment.

8. Are customs fees included in shipping?

No, customs duties and taxes are not included and are the customer’s responsibility.

9. What if I refuse to pay customs fees?

If customs fees are not paid, your package may be delayed or returned.